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SSL Certificate FAQ

Find answers to frequently asked questions about SSL certificates – from basics to troubleshooting.

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What is an SSL certificate?

An SSL (Secure Sockets Layer) certificate authenticates your website and enables encrypted connections between browser and server.

  • Protects sensitive data
  • Builds visitor trust
  • Improves SEO rankings
  • Helps with compliance
Why do I need an SSL certificate?
  • Security: Encrypts data in transit
  • Trust: Modern browsers highlight HTTPS
  • SEO: HTTPS preferred in search
  • Compliance: Required for payments
How does SSL/TLS encryption work?
  1. Client Hello
  2. Server Hello + Certificate
  3. Certificate verification
  4. Key exchange
  5. Encrypted communication
What are the different types of SSL certificates?

By validation:

  • DV – domain only
  • OV – business verified
  • EV – highest assurance

By coverage:

  • Single-domain
  • Wildcard (*.example.com)
  • Multi-domain (SAN)
What’s the difference between DV, OV and EV?
  • DV: Fast, low cost, padlock only
  • OV: Company verification, higher trust
  • EV: Rigorous checks, maximum trust
How do I install an SSL certificate?

Varies by server:

  • Apache: configure vhost with cert, key, chain
  • Nginx: add ssl_certificate, ssl_certificate_key
  • IIS: import PFX and bind to site
How long does issuance take?
  • DV: minutes to hours
  • OV: 1–3 business days
  • EV: 1–5 business days
Why is my SSL certificate invalid?
  • Expired certificate
  • Hostname mismatch
  • Missing intermediate chain
  • Server misconfiguration
  • Mixed content

Use our SSL Checker to diagnose.

How do I renew my SSL certificate?
  1. Check expiration and generate a new CSR
  2. Submit renewal to your CA
  3. Complete validation and install
  4. Test with SSL tools

For automated renewal, consider using Let's Encrypt with Certbot.

How can I automate SSL certificate renewals?

Several methods for automation:

  • Let's Encrypt + Certbot: Free automated certificates
  • ACME Protocol: Standard for automated certificate management
  • Monitoring Tools: Set up alerts for expiry dates
  • CI/CD Integration: Include certificate renewal in deployment pipelines

Read our comprehensive automation guide for detailed implementation.

Does SSL affect website performance?

SSL adds minimal overhead with proper optimization:

  • Initial Handshake: 50-200ms additional latency
  • CPU Usage: 1-5% increase for encryption/decryption
  • Bandwidth: Minimal increase due to encryption

Optimization techniques include HTTP/2, session resumption, and OCSP stapling. See our performance optimization guide.

What are the latest SSL security best practices?
  • TLS 1.2+: Use modern protocol versions
  • Strong Cipher Suites: AES-GCM, ChaCha20-Poly1305
  • HSTS: HTTP Strict Transport Security
  • Certificate Transparency: Monitor certificate issuance
  • Regular Updates: Keep server software current

Follow our security audit guide for comprehensive assessment.

How do I manage SSL certificates in an enterprise environment?

Enterprise SSL management requires:

  • Certificate Inventory: Track all certificates across environments
  • Lifecycle Management: Automated renewal and deployment
  • Compliance Monitoring: Ensure policy adherence
  • Centralized Platform: Use enterprise certificate management tools

Learn more in our enterprise management guide.

What should I do if my SSL certificate shows as "Not Secure"?

Common causes and solutions:

  • Mixed Content: HTTP resources on HTTPS pages
  • Certificate Chain Issues: Missing intermediate certificates
  • Expired Certificate: Renew immediately
  • Self-signed Certificate: Replace with trusted CA certificate

Use our SSL Checker to diagnose specific issues.

What SSL requirements exist for compliance standards?

Key compliance requirements:

  • PCI DSS: Strong cryptography, regular testing
  • HIPAA: Data encryption in transit
  • SOX: Internal controls and documentation
  • GDPR: Data protection by design

Ensure your SSL implementation meets relevant compliance standards for your industry.

How do I fix SSL handshake errors?

Common handshake error solutions:

  • Protocol Mismatch: Ensure client and server support compatible TLS versions
  • Cipher Suite Issues: Configure compatible cipher suites
  • Certificate Problems: Verify certificate validity and chain
  • Network Issues: Check firewall and proxy settings

See our troubleshooting guide for detailed solutions.

Can I use wildcard certificates for multiple subdomains?

Yes, wildcard certificates support unlimited subdomains:

  • Format: *.example.com covers all subdomains
  • Limitations: Only covers one level of subdomains
  • Security: Higher risk if private key is compromised
  • Cost: More expensive than single-domain certificates

Consider SAN certificates for multiple specific domains.

What is HTTP/2 and how does it work with SSL?

HTTP/2 provides significant performance benefits:

  • Multiplexing: Multiple requests over single connection
  • Server Push: Proactive resource delivery
  • Header Compression: Reduced overhead with HPACK
  • Binary Protocol: More efficient than HTTP/1.1

Most browsers require HTTPS for HTTP/2, making SSL essential for modern web performance.

What is a Certificate Authority (CA)?

A trusted organization that validates applicants and issues SSL certificates.