SSL Certificate FAQ
Find answers to frequently asked questions about SSL certificates – from basics to troubleshooting.
What is an SSL certificate?
An SSL (Secure Sockets Layer) certificate authenticates your website and enables encrypted connections between browser and server.
- Protects sensitive data
- Builds visitor trust
- Improves SEO rankings
- Helps with compliance
Why do I need an SSL certificate?
- Security: Encrypts data in transit
- Trust: Modern browsers highlight HTTPS
- SEO: HTTPS preferred in search
- Compliance: Required for payments
How does SSL/TLS encryption work?
- Client Hello
- Server Hello + Certificate
- Certificate verification
- Key exchange
- Encrypted communication
What are the different types of SSL certificates?
By validation:
- DV – domain only
- OV – business verified
- EV – highest assurance
By coverage:
- Single-domain
- Wildcard (*.example.com)
- Multi-domain (SAN)
What’s the difference between DV, OV and EV?
- DV: Fast, low cost, padlock only
- OV: Company verification, higher trust
- EV: Rigorous checks, maximum trust
How do I install an SSL certificate?
Varies by server:
- Apache: configure vhost with cert, key, chain
- Nginx: add ssl_certificate, ssl_certificate_key
- IIS: import PFX and bind to site
How long does issuance take?
- DV: minutes to hours
- OV: 1–3 business days
- EV: 1–5 business days
Why is my SSL certificate invalid?
- Expired certificate
- Hostname mismatch
- Missing intermediate chain
- Server misconfiguration
- Mixed content
Use our SSL Checker to diagnose.
How do I renew my SSL certificate?
- Check expiration and generate a new CSR
- Submit renewal to your CA
- Complete validation and install
- Test with SSL tools
For automated renewal, consider using Let's Encrypt with Certbot.
How can I automate SSL certificate renewals?
Several methods for automation:
- Let's Encrypt + Certbot: Free automated certificates
- ACME Protocol: Standard for automated certificate management
- Monitoring Tools: Set up alerts for expiry dates
- CI/CD Integration: Include certificate renewal in deployment pipelines
Read our comprehensive automation guide for detailed implementation.
Does SSL affect website performance?
SSL adds minimal overhead with proper optimization:
- Initial Handshake: 50-200ms additional latency
- CPU Usage: 1-5% increase for encryption/decryption
- Bandwidth: Minimal increase due to encryption
Optimization techniques include HTTP/2, session resumption, and OCSP stapling. See our performance optimization guide.
What are the latest SSL security best practices?
- TLS 1.2+: Use modern protocol versions
- Strong Cipher Suites: AES-GCM, ChaCha20-Poly1305
- HSTS: HTTP Strict Transport Security
- Certificate Transparency: Monitor certificate issuance
- Regular Updates: Keep server software current
Follow our security audit guide for comprehensive assessment.
How do I manage SSL certificates in an enterprise environment?
Enterprise SSL management requires:
- Certificate Inventory: Track all certificates across environments
- Lifecycle Management: Automated renewal and deployment
- Compliance Monitoring: Ensure policy adherence
- Centralized Platform: Use enterprise certificate management tools
Learn more in our enterprise management guide.
What should I do if my SSL certificate shows as "Not Secure"?
Common causes and solutions:
- Mixed Content: HTTP resources on HTTPS pages
- Certificate Chain Issues: Missing intermediate certificates
- Expired Certificate: Renew immediately
- Self-signed Certificate: Replace with trusted CA certificate
Use our SSL Checker to diagnose specific issues.
What SSL requirements exist for compliance standards?
Key compliance requirements:
- PCI DSS: Strong cryptography, regular testing
- HIPAA: Data encryption in transit
- SOX: Internal controls and documentation
- GDPR: Data protection by design
Ensure your SSL implementation meets relevant compliance standards for your industry.
How do I fix SSL handshake errors?
Common handshake error solutions:
- Protocol Mismatch: Ensure client and server support compatible TLS versions
- Cipher Suite Issues: Configure compatible cipher suites
- Certificate Problems: Verify certificate validity and chain
- Network Issues: Check firewall and proxy settings
See our troubleshooting guide for detailed solutions.
Can I use wildcard certificates for multiple subdomains?
Yes, wildcard certificates support unlimited subdomains:
- Format: *.example.com covers all subdomains
- Limitations: Only covers one level of subdomains
- Security: Higher risk if private key is compromised
- Cost: More expensive than single-domain certificates
Consider SAN certificates for multiple specific domains.
What is HTTP/2 and how does it work with SSL?
HTTP/2 provides significant performance benefits:
- Multiplexing: Multiple requests over single connection
- Server Push: Proactive resource delivery
- Header Compression: Reduced overhead with HPACK
- Binary Protocol: More efficient than HTTP/1.1
Most browsers require HTTPS for HTTP/2, making SSL essential for modern web performance.
What is a Certificate Authority (CA)?
A trusted organization that validates applicants and issues SSL certificates.